Billing & Collections Manager

Location: Oakland
Salary: $90000
Job Type: Permanent
Job Ref: 17522

Job Description



Mid-sized, regional law firm headquartered in the bay area with the flexibility to work in either the San Francisco or east bay office.



  • Manage the day-to-day operations of the Billing and Collections Departments
  • Hire and supervise the personnel, including work allocation, training, problem resolution, and staff development.
  • Evaluate employee performance and motivate employees to reach productivity and performance goals.
  • Achieve predetermined monthly budget goals for the firm.  
  • Analyze and follow up on unbilled time
  • Negotiate payment agreements and settlements with existing and former clients.
  • Fully resolve issues, questions, and disagreements regarding amounts and quality of services provided by the firm.



  • 5+ years of experience in a Legal Billing.  Collections experience in a law firm as well is preferred.
  • Positive attitude, customer-service focused.
  • Problem solver with great organizational skills and detail oriented 
  • Proficient in MS Office Suite, legal billing software including eBilling portals
  • Clear and effective written and verbal communication skills


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